DT
David T

1 reviews | Active since Dec 2018

14 Nov 2023, 18:09

The good then bad then ugly.

For the first two years we received fantastic service and I would have given them 5 stars. In the last 2 months I have lost all hope with this company. I am sure the company has employed people that were fired from Eskom because now we have internet shedding. Numerous visits by technicians and a gazillion calls to the call centre and I am no better off. Random breaks in service and low speed. The whole suburb is complaining and it is only time before people cancel and move ......... but to where? Back to LTE I suppose or even dial up modems. At least they were reliable.

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Replies (1)
Vodacom
Vodacom's reply15 Nov 2023, 07:32
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team