JN
Jacques N

1 reviews | Active since Aug 2021

28 Feb 2024, 14:22

The Glen Vodacom is a ************* store

The Glen shop, past wimpy to the exit. There service is false, untruthful, rood and no willingness to help. They have a no care attitude even if the client is over friendly with them. When they phone me Thabo was so rude he even said to me what.............. When the online agent phoned him he even did not want to cancel the store application with her ( a Vodacom online staff member).... It is time again to change networks where proper service is given...

0
Replies (2)
Vodacom
Vodacom's reply29 Feb 2024, 08:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 
JN
Jacques N's update18 Apr 2024, 10:08
Reviewer Update
This is a bad joke stating you do not need any improvement, I am very happy (unhappy) with your feedback about you service... You staff do not know what they are talking about between one another, Clients get ignored, staff is rude and so the list go on ... So I am very happy you think that is the standard and dont need improvement. LOL