sM
sanele M
1 reviews | Active since May 2020
20 Aug 2024, 11:41
The Gift that keeps giving 3rd Complaint same issue
what a **** show... no one knows what they doing ,even the team leaders and managers are useless , same details sent more than 10 times but they cant get a simple activation right , stuffed up my cell number which ive corrected more than 5 times , my address is still incorrect, now i get called by a technician and im told that i have asked for a router change.... so from activation to router change today.
the most pathetic service ever , id rather go to home affairs 10 times.
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Replies (1)Vodacom's replyOfficial
20 Aug 2024, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply20 Aug 2024, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
