sM
sanele M

1 reviews | Active since May 2020

20 Aug 2024, 11:41

The Gift that keeps giving 3rd Complaint same issue

what a **** show... no one knows what they doing ,even the team leaders and managers are useless , same details sent more than 10 times but they cant get a simple activation right , stuffed up my cell number which ive corrected more than 5 times , my address is still incorrect, now i get called by a technician and im told that i have asked for a router change.... so from activation to router change today.

the most pathetic service ever , id rather go to home affairs 10 times.

0
Replies (1)
Vodacom
Vodacom's reply20 Aug 2024, 12:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team