The following factors are of serious concern. REF NES73765

<p>The 4th October 2016 I put in a claim for my phone that was ****** and in less than 24 hours it was approve. I went to Vodacom New Park in Kimberley to get the new phone, as Raun told me they don’t have the Huawei P9 in stock, he will need to order it for me 6th October and will indeed call me if the phone arrive. Raun never called me to collect the phone, so I decided to go 11th October 2016 to check if the phone has come. He told me because I never showed up he sold the phone and will need to order a new one. I was very upset and walk out of the shop as a disappointed client.</p> <p>The following factors are of serious concern.</p> <p>1.The phone was order for me.<br />2.He told me straight up HE WILL CALL ME.<br />3.Once the phone got sold, why not order a new immediately.<br />4.I never got an apology from him.</p>