ZM
Zain M

1 reviews | Active since Jan 2018

27 May 2022, 11:35

The final straw

Once again vodacom has shown either malicious intent or gross incompetence. After months and months of trying to get this sorted with people who has no capability or no desire of helping me case was escalated and then dropped once again. Someone who has a perfect credit rating, zero debts and over R70k net a month, is being denied a R99 a month contract. Due to where I live, they have the best reception but that reason is no longer strong enough for me to stick around after the ********** and quote frankly appalling treatment vodacom has given me. In this economic climate you would think they would be trying to gain more customers and increase the spend of current customers. Apparently not.

0
Replies (1)
Vodacom
Vodacom's reply27 May 2022, 12:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team