FM
Faiza M

1 reviews | Active since Jan 2017

06 Jan 2017, 16:16

The entire promotion for Huawei p9 Woolworths gift voucher seems to be a total stress and total misrepresentation

<p>Vodacom advertised a Huawei p9 and a Woolworths voucher for R2000 I renewed my contract at the Vodacom 4 u branch in cresta not only did this take 3hrs whilst I was with 2 kids whilst at the branch I asked about the voucher I was told just show it to the tellers following instructions I noticed I am to follow prompts to redeem the voucher I then revive an error msg confirming an error I go back to the branch I had to run around looking for Tenelle who just said she will escalate the matter 5days later I'm still waiting for feedback from Vodacom and Huawei .... I have begun to think that this voucher does not exist as no one has been able to assist with anything</p>

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Replies (1)
Vodacom
Vodacom's reply07 Jan 2017, 08:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team