CS
CELESTE S

1 reviews | Active since Apr 2011

05 Dec 2016, 21:09

The drama never ends

<p>So after being patient with VODACOM... I still cannot use my Samsung Note Edge with their sim card.</p> <p> </p> <p>I've waited long enough for my phone to be sorted and still I have no joy. It's been a month. </p> <p>Guess I'm being billed again this month for a phone that was blacklisted by an anonymous person. </p> <p>People go o annual leave and font put out of office replies on. They get back to you after leave and still this department is not feeling a thing.</p> <p> </p> <p>Time to take action.... Legal action </p>

0
Replies (1)
Vodacom
Vodacom's reply06 Dec 2016, 07:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team