ND
Nyvrem D
1 reviews | Active since Jul 2011
28 May 2025, 07:52
THE DO NO RESPOND TO ANYTHING VAGUELY OUT OF THE ORDINARY!
Unbelievable!!
More than SIX WEEKS AGO, I requested a document with calls made from one of our phone numbers.
TWENTY EMAILS back 'n four phone conversations later, I still don't have the very simple document requested as promised by three senior people to get this to me.
KAITLYN SINGH AND THE GUY who solves problems posted on Hellopeter, MAHALA delegated the RESPONSIBILITY, as opposed to the task - to an send the doc requested.
She promised that "by the CLOB" two or three days ago.
THEN... I get a sms to inform me that the MATTER has BEEN CLOSED.
Yet another fiasco!!
THEY CAN WASTE A BIG CHUNK OF VODACOM'S TIME ~ NOT TO SPEAK OF THIS CUSTOMER'S TIME ~ INSTEAD OF SENDING THIS SIMPLE DOCUMENT, WHICH WHOULDN'T TAKE MORE THE TWO MINUTES!
Helpful (0)
Replies (8)0
Replies (8)
Vodacom's replyOfficial
28 May 2025, 09:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 May 2025, 09:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ND
Nyvrem D's updateReviewer Update
07 Jun 2025, 15:34STILL DON'T HAVE WHAT I REQUESTED SEVEN WEEKS AGO
ALL I GOT WERE ONE OR TWO PHONE CALLS ASKING ME "WHAT DO YOU WANT"
I REGULARLY RECEIVE A CALL LOG FOR THE NUMBER ENDING IN 0997
I NEED THE CALL LOGS FOR THE NUMBER ENDING IN 8000
HOW CAN THAT TAKE SEVEN WEEKS [SO FAR!!!~]
IT IS SPECIFICALLY for calls made between Dec 1 and Dec 6 ’24 ON THE NUMBER ENDING IN 8000
Vodacom Customer Care Reply; ***
ALL I GOT WERE ONE OR TWO PHONE CALLS ASKING ME "WHAT DO YOU WANT"
I REGULARLY RECEIVE A CALL LOG FOR THE NUMBER ENDING IN 0997
I NEED THE CALL LOGS FOR THE NUMBER ENDING IN 8000
HOW CAN THAT TAKE SEVEN WEEKS [SO FAR!!!~]
IT IS SPECIFICALLY for calls made between Dec 1 and Dec 6 ’24 ON THE NUMBER ENDING IN 8000
Vodacom Customer Care Reply; ***
Your message
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
ND
Nyvrem D's update07 Jun 2025, 15:34
Reviewer Update
STILL DON'T HAVE WHAT I REQUESTED SEVEN WEEKS AGO
ALL I GOT WERE ONE OR TWO PHONE CALLS ASKING ME "WHAT DO YOU WANT"
I REGULARLY RECEIVE A CALL LOG FOR THE NUMBER ENDING IN 0997
I NEED THE CALL LOGS FOR THE NUMBER ENDING IN 8000
HOW CAN THAT TAKE SEVEN WEEKS [SO FAR!!!~]
IT IS SPECIFICALLY for calls made between Dec 1 and Dec 6 ’24 ON THE NUMBER ENDING IN 8000
Vodacom Customer Care Reply; ***
ALL I GOT WERE ONE OR TWO PHONE CALLS ASKING ME "WHAT DO YOU WANT"
I REGULARLY RECEIVE A CALL LOG FOR THE NUMBER ENDING IN 0997
I NEED THE CALL LOGS FOR THE NUMBER ENDING IN 8000
HOW CAN THAT TAKE SEVEN WEEKS [SO FAR!!!~]
IT IS SPECIFICALLY for calls made between Dec 1 and Dec 6 ’24 ON THE NUMBER ENDING IN 8000
Vodacom Customer Care Reply; ***
Your message
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
ND THE DO NO RESPOND TO ANYTHING VAGUELY OUT OF THE ORDINARY!
Nyvrem D's updateReviewer Update
07 Jun 2025, 15:36Unbelievable!!
More than SIX WEEKS AGO, I requested a document with calls made from one of our phone numbers.
TWENTY EMAILS back 'n four phone conversations later, I still don't have the very simple document requested as promised by three senior people to get this to me.
KAITLYN SINGH AND THE GUY who solves problems posted on Hellopeter, MAHALA delegated the RESPONSIBILITY, as opposed to the task - to an send the doc requested.
She promised that "by the CLOB" two or three days ago.
THEN... I get a sms to inform me that the MATTER has BEEN CLOSED.
Yet another fiasco!!
THEY CAN WASTE A BIG CHUNK OF VODACOM'S TIME ~ NOT TO SPEAK OF THIS CUSTOMER'S TIME ~ INSTEAD OF SENDING THIS SIMPLE DOCUMENT, WHICH WHOULDN'T TAKE MORE THE TWO MINUTES!
More than SIX WEEKS AGO, I requested a document with calls made from one of our phone numbers.
TWENTY EMAILS back 'n four phone conversations later, I still don't have the very simple document requested as promised by three senior people to get this to me.
KAITLYN SINGH AND THE GUY who solves problems posted on Hellopeter, MAHALA delegated the RESPONSIBILITY, as opposed to the task - to an send the doc requested.
She promised that "by the CLOB" two or three days ago.
THEN... I get a sms to inform me that the MATTER has BEEN CLOSED.
Yet another fiasco!!
THEY CAN WASTE A BIG CHUNK OF VODACOM'S TIME ~ NOT TO SPEAK OF THIS CUSTOMER'S TIME ~ INSTEAD OF SENDING THIS SIMPLE DOCUMENT, WHICH WHOULDN'T TAKE MORE THE TWO MINUTES!
Unhappy customer
Reply (2)
Vodacom’s reply
28 May 2025 at 09:38
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Nyvrem D’s reply
07 Jun 2025 at 15:34
STILL DON'T HAVE WHAT I REQUESTED SEVEN WEEKS AGO
ALL I GOT WERE ONE OR TWO PHONE CALLS ASKING ME "WHAT DO YOU WANT"
I REGULARLY RECEIVE A CALL LOG FOR THE NUMBER ENDING IN 0997
I NEED THE CALL LOGS FOR THE NUMBER ENDING IN 8000
HOW CAN THAT TAKE SEVEN WEEKS [SO FAR!!!~]
IT IS SPECIFICALLY for calls made between Dec 1 and Dec 6 ’24 ON THE NUMBER ENDING IN 8000
Vodacom Customer Care Reply; ***
ALL I GOT WERE ONE OR TWO PHONE CALLS ASKING ME "WHAT DO YOU WANT"
I REGULARLY RECEIVE A CALL LOG FOR THE NUMBER ENDING IN 0997
I NEED THE CALL LOGS FOR THE NUMBER ENDING IN 8000
HOW CAN THAT TAKE SEVEN WEEKS [SO FAR!!!~]
IT IS SPECIFICALLY for calls made between Dec 1 and Dec 6 ’24 ON THE NUMBER ENDING IN 8000
Vodacom Customer Care Reply; ***
Your message
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
ND
Nyvrem D's update07 Jun 2025, 15:36
Reviewer Update
Unbelievable!!
More than SIX WEEKS AGO, I requested a document with calls made from one of our phone numbers.
TWENTY EMAILS back 'n four phone conversations later, I still don't have the very simple document requested as promised by three senior people to get this to me.
KAITLYN SINGH AND THE GUY who solves problems posted on Hellopeter, MAHALA delegated the RESPONSIBILITY, as opposed to the task - to an send the doc requested.
She promised that "by the CLOB" two or three days ago.
THEN... I get a sms to inform me that the MATTER has BEEN CLOSED.
Yet another fiasco!!
THEY CAN WASTE A BIG CHUNK OF VODACOM'S TIME ~ NOT TO SPEAK OF THIS CUSTOMER'S TIME ~ INSTEAD OF SENDING THIS SIMPLE DOCUMENT, WHICH WHOULDN'T TAKE MORE THE TWO MINUTES!
More than SIX WEEKS AGO, I requested a document with calls made from one of our phone numbers.
TWENTY EMAILS back 'n four phone conversations later, I still don't have the very simple document requested as promised by three senior people to get this to me.
KAITLYN SINGH AND THE GUY who solves problems posted on Hellopeter, MAHALA delegated the RESPONSIBILITY, as opposed to the task - to an send the doc requested.
She promised that "by the CLOB" two or three days ago.
THEN... I get a sms to inform me that the MATTER has BEEN CLOSED.
Yet another fiasco!!
THEY CAN WASTE A BIG CHUNK OF VODACOM'S TIME ~ NOT TO SPEAK OF THIS CUSTOMER'S TIME ~ INSTEAD OF SENDING THIS SIMPLE DOCUMENT, WHICH WHOULDN'T TAKE MORE THE TWO MINUTES!
Unhappy customer
Reply (2)
Vodacom’s reply
28 May 2025 at 09:38
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Nyvrem D’s reply
07 Jun 2025 at 15:34
STILL DON'T HAVE WHAT I REQUESTED SEVEN WEEKS AGO
ALL I GOT WERE ONE OR TWO PHONE CALLS ASKING ME "WHAT DO YOU WANT"
I REGULARLY RECEIVE A CALL LOG FOR THE NUMBER ENDING IN 0997
I NEED THE CALL LOGS FOR THE NUMBER ENDING IN 8000
HOW CAN THAT TAKE SEVEN WEEKS [SO FAR!!!~]
IT IS SPECIFICALLY for calls made between Dec 1 and Dec 6 ’24 ON THE NUMBER ENDING IN 8000
Vodacom Customer Care Reply; ***
ALL I GOT WERE ONE OR TWO PHONE CALLS ASKING ME "WHAT DO YOU WANT"
I REGULARLY RECEIVE A CALL LOG FOR THE NUMBER ENDING IN 0997
I NEED THE CALL LOGS FOR THE NUMBER ENDING IN 8000
HOW CAN THAT TAKE SEVEN WEEKS [SO FAR!!!~]
IT IS SPECIFICALLY for calls made between Dec 1 and Dec 6 ’24 ON THE NUMBER ENDING IN 8000
Vodacom Customer Care Reply; ***
Your message
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
ND
Nyvrem D's updateReviewer Update
20 Jun 2025, 18:04...and again: got a call from them about a week or two ago, I explained the whole thing AGAIN.
STILL HAVE NOT RECEIVED WHAT I NEED!
This is clearly poor management ~ which is always the realm of the CEO:
Shameel Joosub!!!
How can a simple thing like this get consistently ignored for MONTHS, sir?
STILL HAVE NOT RECEIVED WHAT I NEED!
This is clearly poor management ~ which is always the realm of the CEO:
Shameel Joosub!!!
How can a simple thing like this get consistently ignored for MONTHS, sir?
ND
Nyvrem D's update20 Jun 2025, 18:04
Reviewer Update
...and again: got a call from them about a week or two ago, I explained the whole thing AGAIN.
STILL HAVE NOT RECEIVED WHAT I NEED!
This is clearly poor management ~ which is always the realm of the CEO:
Shameel Joosub!!!
How can a simple thing like this get consistently ignored for MONTHS, sir?
STILL HAVE NOT RECEIVED WHAT I NEED!
This is clearly poor management ~ which is always the realm of the CEO:
Shameel Joosub!!!
How can a simple thing like this get consistently ignored for MONTHS, sir?
ND
Nyvrem D's updateReviewer Update
03 Jul 2025, 11:25I received a call after the last message from them, AGAIN committing to getting me the one single, simple document requested ~ now months ago.
As usual, NOTHING has been done nor received
What a fiasco !!
As usual, NOTHING has been done nor received
What a fiasco !!
ND
Nyvrem D's update03 Jul 2025, 11:25
Reviewer Update
I received a call after the last message from them, AGAIN committing to getting me the one single, simple document requested ~ now months ago.
As usual, NOTHING has been done nor received
What a fiasco !!
As usual, NOTHING has been done nor received
What a fiasco !!
ND
Vodacom Customer Care Reply; ***
Vodacom Customer Care Reply; ***
Nyvrem D's updateReviewer Update
04 Jul 2025, 13:31THESE BELOW ARE THE "REPLIES" FROM VODACOM.
ATHOUGH THERE WE SOME PHONE CALLS, I STILL DO NOT HAVE THE ONE DOCUMENT REQUESTED
SO, THEIR "REPLIES" REALLY AREN'T WORTH ANYTHING:
ATHOUGH THERE WE SOME PHONE CALLS, I STILL DO NOT HAVE THE ONE DOCUMENT REQUESTED
SO, THEIR "REPLIES" REALLY AREN'T WORTH ANYTHING:
Vodacom’s reply
28 May 2025 at 09:38
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
Vodacom Customer Care Reply; ***
Your message
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
Vodacom’s reply
28 May 2025 at 09:38
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
Vodacom Customer Care Reply; ***
Your message
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
Vodacom’s reply
09 Jun 2025 at 13:16
Dear Customer
We have raised this matter with the Senior Management Team responsible for our Enterprise Business Unit to intervene.
Apologies for any delays and inconvenience this may have caused.
We have raised this matter with the Senior Management Team responsible for our Enterprise Business Unit to intervene.
Apologies for any delays and inconvenience this may have caused.
Vodacom’s reply
21 Jun 2025 at 14:10
Dear Nyvrem
Kindly be advised we have requested an update.
Regards
Vodacom Consumer Website Team
Kindly be advised we have requested an update.
Regards
Vodacom Consumer Website Team
Vodacom’s reply
04 Jul 2025 at 12:47
Dear Nyvrem
Kindly be advised we have requested dan update.
Regards
Vodacom Consumer Website Team
Kindly be advised we have requested dan update.
Regards
Vodacom Consumer Website Team
ND
Nyvrem D's update04 Jul 2025, 13:31
Reviewer Update
THESE BELOW ARE THE "REPLIES" FROM VODACOM.
ATHOUGH THERE WE SOME PHONE CALLS, I STILL DO NOT HAVE THE ONE DOCUMENT REQUESTED
SO, THEIR "REPLIES" REALLY AREN'T WORTH ANYTHING:
ATHOUGH THERE WE SOME PHONE CALLS, I STILL DO NOT HAVE THE ONE DOCUMENT REQUESTED
SO, THEIR "REPLIES" REALLY AREN'T WORTH ANYTHING:
Vodacom’s reply
28 May 2025 at 09:38
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
Vodacom Customer Care Reply; ***
Your message
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
Vodacom’s reply
28 May 2025 at 09:38
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
Vodacom Customer Care Reply; ***
Your message
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
To: ECC CLO
Subject: RE: C Vodacom has a new 2 star review MAHALEY
Sent: Friday, May 23, 2025 12:08:26 PM (UTC+00:00) Monrovia, Reykjavik
was deleted without being read on Friday, May 23, 2025 12:11:34 PM (UTC+00:00) Monrovia, Reykjavik.
Not read: RE: C Vodacom has a new 2 star review MAHALEY
Vodacom’s reply
09 Jun 2025 at 13:16
Dear Customer
We have raised this matter with the Senior Management Team responsible for our Enterprise Business Unit to intervene.
Apologies for any delays and inconvenience this may have caused.
We have raised this matter with the Senior Management Team responsible for our Enterprise Business Unit to intervene.
Apologies for any delays and inconvenience this may have caused.
Vodacom’s reply
21 Jun 2025 at 14:10
Dear Nyvrem
Kindly be advised we have requested an update.
Regards
Vodacom Consumer Website Team
Kindly be advised we have requested an update.
Regards
Vodacom Consumer Website Team
Vodacom’s reply
04 Jul 2025 at 12:47
Dear Nyvrem
Kindly be advised we have requested dan update.
Regards
Vodacom Consumer Website Team
Kindly be advised we have requested dan update.
Regards
Vodacom Consumer Website Team
ND
Nyvrem D's updateReviewer Update
15 Jul 2025, 13:31STILL NOTHING DONE!!
ND
Nyvrem D's update15 Jul 2025, 13:31
Reviewer Update
STILL NOTHING DONE!!
ND
Nyvrem D's updateReviewer Update
23 Jul 2025, 11:59That is extremely hard to believe!!
And even harder keeping in mind the MANY emails, MANY telephone calls, and MANY posts on Hellopeter and social media.
CLEARLY THE MATTER IS IMPORTANT AND LINKED TO A LEGAL DISPUTE
[nothing to do with Vodacom]
Reluctantly, and because of the importance of this matter, we have no choice but to refer the matter to both ICASA [Independent Communications Authority of South Africa] and the CGSO [Consumer Goods and Services Ombud] and have them obtain the call log for my phone number that covers those few days in Dec '24.
Let them establish why Vodacom does not maintain data needed to provide that simple information.
And even harder keeping in mind the MANY emails, MANY telephone calls, and MANY posts on Hellopeter and social media.
CLEARLY THE MATTER IS IMPORTANT AND LINKED TO A LEGAL DISPUTE
[nothing to do with Vodacom]
Reluctantly, and because of the importance of this matter, we have no choice but to refer the matter to both ICASA [Independent Communications Authority of South Africa] and the CGSO [Consumer Goods and Services Ombud] and have them obtain the call log for my phone number that covers those few days in Dec '24.
Let them establish why Vodacom does not maintain data needed to provide that simple information.
ND
Nyvrem D's update23 Jul 2025, 11:59
Reviewer Update
That is extremely hard to believe!!
And even harder keeping in mind the MANY emails, MANY telephone calls, and MANY posts on Hellopeter and social media.
CLEARLY THE MATTER IS IMPORTANT AND LINKED TO A LEGAL DISPUTE
[nothing to do with Vodacom]
Reluctantly, and because of the importance of this matter, we have no choice but to refer the matter to both ICASA [Independent Communications Authority of South Africa] and the CGSO [Consumer Goods and Services Ombud] and have them obtain the call log for my phone number that covers those few days in Dec '24.
Let them establish why Vodacom does not maintain data needed to provide that simple information.
And even harder keeping in mind the MANY emails, MANY telephone calls, and MANY posts on Hellopeter and social media.
CLEARLY THE MATTER IS IMPORTANT AND LINKED TO A LEGAL DISPUTE
[nothing to do with Vodacom]
Reluctantly, and because of the importance of this matter, we have no choice but to refer the matter to both ICASA [Independent Communications Authority of South Africa] and the CGSO [Consumer Goods and Services Ombud] and have them obtain the call log for my phone number that covers those few days in Dec '24.
Let them establish why Vodacom does not maintain data needed to provide that simple information.