JJ
Jolene J
1 reviews | Active since Mar 2023
03 Apr 2023, 16:33
The Divorce that still wouldn’t end
Still waiting for Vodacom to get back to telling me why they keep debiting my account after I cancelled my contract in October last year. This is absolutely pathetic and I encourage everyone to NOT ever get into a contract with Vodacom because it’s impossible to get rid of.
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Replies (2)
Vodacom's replyOfficial
03 Apr 2023, 16:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Apr 2023, 16:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JJ
Jolene J's updateReviewer Update
05 Apr 2023, 09:47NO I GOT FEEDBACK TO SAY THE CONTRACT HAS BEEN CANCELLED. I still don't know why my account is being debited and when I will get a refund!
JJ
Jolene J's update05 Apr 2023, 09:47
Reviewer Update
NO I GOT FEEDBACK TO SAY THE CONTRACT HAS BEEN CANCELLED. I still don't know why my account is being debited and when I will get a refund!