The day Vodacom showed no urgency

<p>I have consulted with vodacomsince the 1st November 2016 when my contract was **********ly continued.</p> <p>I called and was told that i had taken up a new iphone 7 in Bela Bela whereas i live in Soweto.</p> <p> </p> <p>To cut the long story short its been two months ever since i reported the matter nothing has been done. I have an reference number which seems to be of no use i sent rqeuired documentation whihc i found out on the first week of december was received but no action was taken.</p> <p> </p> <p>My cellphone number is ********** 571 now i'm aue they expect payment for thsi bill however i will not pay not even a cent unless if they can prove i renewed this contract. i have also taken further steps and reported thematter to teh NCC seeing that vodacom is not willing to take immediate action on the matter as if they want me to incur a bill and milk more money out of me before they are satisfied.</p> <p> </p> <p>No sure what i'll get out of this but i guess i'll try every avenue available to me at this point.</p>