HK
Hennie K
1 reviews | Active since Jun 2014
04 Jan 2023, 15:15
The DATA Ghost....
Logged a complaint that about 13GB of data disappeared....I missed their calls...no e-mail or explanation....just a message and link to indicate that it was resolved....really!!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
05 Jan 2023, 07:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jan 2023, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Jan 2023, 10:11Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we responded via email.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply05 Jan 2023, 10:11
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we responded via email.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
HK
Hennie K's updateReviewer Update
05 Jan 2023, 10:41Appreciate the response.....Received an e-mail and rep**** as requested.....Let's see how you resolve this one....
HK
Hennie K's update05 Jan 2023, 10:41
Reviewer Update
Appreciate the response.....Received an e-mail and rep**** as requested.....Let's see how you resolve this one....