TG
Toni G
1 reviews | Active since Nov 2025
11 Mar 2026, 11:12
The customer's not worthy of a response
Still awaiting a meaningful response. I've requested to listen to the recordings, nothing. No communication, sad, but true.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Mar 2026, 12:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Mar 2026, 12:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TG
Toni G's updateReviewer Update
11 Mar 2026, 13:53Your recording says that the client may request listening to the recordings. This matter dates back years, yet I've not received any confirmation of the account. To date, I am yet to receive a statement of account (doesn't make sense that the account not in dispute religiously sent an email with an invoice attached). My contact details have not changed, so I'm left baffled.
TG
Toni G's update11 Mar 2026, 13:53
Reviewer Update
Your recording says that the client may request listening to the recordings. This matter dates back years, yet I've not received any confirmation of the account. To date, I am yet to receive a statement of account (doesn't make sense that the account not in dispute religiously sent an email with an invoice attached). My contact details have not changed, so I'm left baffled.