1 reviews | Active since Jul 2014
The curious case of the dissappearing data and airtime
<p>UNHAPPY CUSTOMER</p> <p> </p> <p>Vodacom is ripping me, and hell of a lot of their other customers, off. Over the last couple of weeks my data and airtime have been dissappearing from my phone for no apparent reason. Data connection on phone switched off and hardly any calls made (and definitly not any long conversations). Can anyone at Vodacom please explain to me how it is possible that my phone uses data without being connected??? And when I do switch on my data connection Vodacom subtracts money from my airtime even though I still have data left on my phone! Again I would love an explanation on how this is possible??? I am eagerly awaiting a response!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
