The corporate is mightier than a pensioner

Vodacom, inspite of stating in their previous reply to hellopeter that I am not worthy of a response, has done it again. My bank statement shows Vodacom, has again, debited two separate amounts from my account, this inspite of their The disputed assurance that the disputed account has been cancelled.

I have requested access to my personal information as pertaining to the account in question via a form (template) as prescribed by the PoPI Act, still no response.