LP
Lindsay P

1 reviews | Active since Jul 2022

26 Jul 2022, 11:53

The company who tolerates *******ion and theft!

What to write when you are at the end of your tether!! i don't even want to give this disreputable company ONE star! Vodacom allows repetitive ***** to be committed against our name, delivering the next ****** products to some *****, brought online, which we have to pay for every month. This has been ongoing for over 6 weeks. We can get no one to stop it, to refund us, to even listen to us! I am sure there are no people employed by the supposed ***** unit of Vodacom, as we have not even been given a number of someone who can do their job to liase with. Even the CEO seems to feel this is ok. We are wondering how he would like it if someone was purchasing things on his name, which he had to pay for and there was no recourse. We have never experienced anything so disreputable as this. No wonder *******ion can thrive in this country - even big business couldn't be bothered!!! Be warned every customer out there ... if you get de*****ed in Vodacom, you are on your own. This is the second time I am writing about Vodacom in two months ... I have little hope that anything will happen! Absolutely disgraceful.

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2022, 13:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team