MvdM
Maryna van der Merwe

1 reviews | Active since May 2015

29 May 2015, 15:32

The change in colour is the tip of the iceberg!!!

The change in colour is the tip of the iceberg, just the outside indication of a much bigger change at Vodacom!! Clearly they have gotten so big that Customer service is last on the list. After visiting a Vodacom shop I was told sorry its data related you have to call 082 155 to log the problem, I logged a call on Wednesday the 13th May 2015, received a sms to say \someone"will come back within 24 hours. Ha ha"

0
Replies (1)
Vodacom
Vodacom's reply30 May 2015, 06:16
Official
Hello Maryna750829,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites