The CEO of passing the back with attatude

On the 28th August I upgraded my contract and received my new phone. Unfortunately it had an out of box failure. I took it to Vodacom at fourways mall where I was treated terribly, but more importantly was astounded by the arrogance and incompetence of the tech desk AND the manager. I was told that Vodacom fourways is not part of the Vodacom group and they will not help me since my phone was not purchased at there store.<br> <br> I was further suprised when the manager told me that \it is the customers problem"referring to the out of box failure. <br> <br> Fourways Vodacom is an utter disgrace to the brand and should be dubbed the nkandla of Vodacom. <br> <br> I am utterly disappointed in the personal at this branch and the lack of service they provide."""