MM
Melissa M

1 reviews | Active since Nov 2013

09 May 2016, 05:48

The CEO is responsible for employing people that gives %&*% service

<p class="MsoNormal"><span style="font-size: 10.5pt; line-height: 115%; font-family: Verdana, sans-serif; color: #555555; background-color: white; background-position: initial; background-repeat: initial;">So as I started to remove all my contracts from you VODACOM due to $%$%$ service - I again with my exit experience more ^$^%$ service. &nbsp;Phone on 18 FEB 2016 at 11:49 to cancel my contract ending 31 March. &nbsp;I was told to please use all my data before end of March - and last deduction will be end of March (It was tripled confirmed on the PHONECALL) &ndash; Surprise-Surprise - I am still being BILLED. &nbsp;I WANT MY REFUND and a FOREVER DIVORCE from you VODACOM. &nbsp;</span></p>

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Replies (1)
Vodacom
Vodacom's reply09 May 2016, 06:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team