mL
mosima L

1 reviews | Active since Sept 2016

08 Nov 2022, 13:38

The cell phone contract ****

The contract ****. I have taken a contract Sim only for a laptop and Vodacom decided to change it to open line without my approval and no one in the company want to tell me who approved the change. I have been billed for call and sms on a Sim only data contract My attempt to fix this is becoming fruitless as every consultant on the line refers me to another . Eventually i was promised a call back and no one calls.

Please be careful with this ****. Vodacom is a ****

0
Replies (1)
Vodacom
Vodacom's reply08 Nov 2022, 14:06
Official
   Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team