The call centre only helps customers who want to open and upgrade contracts. The customers who want to cancel contracts are being taken seriously.

I want to cancel my contract with Vodacom for a month now and no one can help me I when to the Vodacom store and I was told that they don't do cancelations at the store. The consultant said I have call the 082135 line ,I tried but the Call Centre answering says they are experiencing high call volumes which seems to be the case on permanent basis. No one ever calls back either.