The call centre agents are so rude

Item: Vodacom
Rating: 1
Author: UATSHILA N

The call centre agents are so rude. Their customer service is so poor. I have had multiple calls with different consultants and they’re so rude.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

20 Nov 2024, 08:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply20 Nov 2024, 08:10

Official