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Chris T
1 reviews | Active since Oct 2013
01 Nov 2020, 17:27
The biggest Heist
And they did it again. For how long will Voda******* still get away with their idea of service delivery. They promise several free services if you sign up for their fibre. Then charge you for all of them. Then the fibre goes offline. And when you report it they reply that its been off for six days. But they hope to restore it within the next week. Sooooo pathetic. Hopefully they will fall. Soon.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
01 Nov 2020, 18:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Nov 2020, 18:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Chris T's updateReviewer Update
02 Nov 2020, 16:48But the joke is that you always promise to contact us after complaints yet you never do!!
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Chris T's update02 Nov 2020, 16:48
Reviewer Update
But the joke is that you always promise to contact us after complaints yet you never do!!
