RR
Rinay R
1 reviews | Active since Aug 2016
09 Jun 2022, 18:59
The big ****
I made a online purchase on the vodacom store for they had a special switched Rechargeable Lantern which was on special however when I checked my purchase. It was canceled I call vodacom customer service spoke to Thaban g who just advise that she will cancel my purchase. I asked her why she said vodacom don't have stock why do vodacom lie as I purchase the lights it even when off my account vodacom are just a big joke
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
10 Jun 2022, 07:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Jun 2022, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Jun 2022, 16:24Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, the Vodabucks Team advised regarding the order that was cancelled. Regards Consumer Website Team
Best regards,
Vodacom's reply10 Jun 2022, 16:24
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, the Vodabucks Team advised regarding the order that was cancelled. Regards Consumer Website Team
Best regards,
RR
Rinay R's updateReviewer Update
12 Jun 2022, 11:47This is unacceptable as they just canceled my order without even advising me the reason
RR
Rinay R's update12 Jun 2022, 11:47
Reviewer Update
This is unacceptable as they just canceled my order without even advising me the reason
RR
Rinay R's updateReviewer Update
12 Jun 2022, 11:47If they canceled my order where is my refund
RR
Rinay R's update12 Jun 2022, 11:47
Reviewer Update
If they canceled my order where is my refund