The best telecomm customer care service of my life!!! Busi you are awesome!

Item: Vodacom
Rating: 5
Author: Keabetswe M

I recently migrated to Vodacom from MTN and have been experiencing the worst customer service. But Today I received the best service ever. I would like to commend a Vodacom customer service agent. Her name is Busisiwe Zwane. I'm beyond satisfied with her service. She deserves a promotion. She's polite, extremely competent and has excellent people skills and problem solving skills. Busisiwe you changed my mind. I was about to ditch the network. Keep doing what you do you are awesome!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

19 Sept 2024, 08:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply19 Sept 2024, 08:00

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Keabetswe M's updateReviewer Update

19 Sept 2024, 08:20

Please. Let's give credit where it's due. She is a great agent and she is definitely representing your brand well.

Keabetswe M's update19 Sept 2024, 08:20

Reviewer Update

Please. Let's give credit where it's due. She is a great agent and she is definitely representing your brand well.