JL
Jessica L

1 reviews | Active since May 2017

03 May 2017, 08:27

The Best Network??? FALSE ADVERTISING THEY ARE NOT!!!!

<p>Their Network is ****py & slow, both Phone and Data amd I live in Fourways! Their CUSTOMER SERVICE SUCKS SO BAD!!!!! My grandmpther took my contract out for me when I was 14 since then she has tp confirm with them EACH AND EVERY time that I can make changes to the account etc. I am now 25!!! I have been with Vodacome ever since I can remember, even with my previous number and the customer service I get is unbelievably horrifying!!!! Glad to say I will not be renewimg my contract after this! ON TOP OF IT ALL THEY ARE EXPENSIVE!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply03 May 2017, 08:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team