The Best Cellular Network to Worse-Worse Cellular Network Service with *********** Technicians and Consultants "Waterfront Loch Logan Vodacom Store"

What used to be called The Best Cellular Network yesterday it became Worse Cellular Network Service. I bought a Phone which was Network locked 1 year and 4 months ago and i wanted to give the phone away but the person who needed the phone was going to use another Cellular Network. And Since on the Box it was stating that after a year of using a phone you can call 082 135 number to get a code that will allow you to use any network on the Phone, So i called the number and spoke to "Vodacom Consultant" who told me that this service cannot be done over the phone i need to go any Vodacom Store. And to my Surprise when i get to the Store i meet a Guy by the name of Kayle who is a Vodacom Consultant, A very Rude Guy with bad attitude who was not even eager to help, He told us that what we ask is impossible and when i asked him about Vodacom Sticker that was on the Box of a Phone saying that after a year the phone can be Network unlocked" Which read as follows: This device is Network and geographically locked. Once activated it will only work with a Vodacom Sim Card within the borders of South Africa for 12 Months. After this period you can contact 082 135 for an unlock code which will enable you to use it on other networks and in other countries. The guy started to shout and became furious at us and even told us that it is not him who put that sticker there, and when i asked him if the Sticker is not of Vodacom he doesn't care what the sticker says without even reading what stands on it, after he put in unknown sim card on my phone and told me i should never take out that sim card and that was when i started to ask for the Manager, because it clearly showed that this guy is unprofessional, *********** and doesn't have work ethics. The Guy was Screaming at us then "The Manager" came in and apologized and tried to get us another one of the Consultant to assist us. There for the moment we thought we gonna get help. A second Consultant by the Name of George came and he told us what we are asking is impossible and cannot be done at the Store. We must call Vodacom Customer care Line ourselves as they are not responsible for that. And Ou George went to fetch us a Technician by the name of Domain this one was even worse than Kayle as he said: Many people with that problem came to the store but they never got help because that is impossible thing to do and also told us that we must call Customer care ourselves as they don't have anything to do with what we needed help with. The guy was very very rude he even emphasized the fact that we gonna leave the place without getting help. After sitting and waiting for a while Kayle a Rude full Vodacom Employee eventually came again and tried to assist but to my surprised they guy was even struggling to get through to Vodacom customer care line of which i had to assist him. He spoke to another Vodacom Employee on the Phone who supp**** him with the USSD Code that he needs to put in to get a Unlock Network Code and who also told him that i should be assisted at the store and even point it out that the Technicians at the store should know how to do that. But that didn't end well as Mr Rude hand up the Phone after getting an error while trying to unlock the phone with the Given USSD Code. He left us there sitting like idiots but an Angel from God came Another Technician by the name of Lucas who tried to help and who was eager to resolve our query came with a Guideline which was sent to them on how to go about Unlocking cellular network even though it was already. After we figured it out without Vodacom Technicians and Consultant after taking out the Sim card of Mr Rude Kayle. Was so disappointed at Vodacom Employees so called "Consultants" who to me seemed like they needed to be sent for a training and worse part the Technicians for me they looked like they were just picked up from the Street as they proofed to me that they don't have any knowledge and capability of what they are hire for. This doesn't even deserve a star how i wish there was an option for 0 Star or half a star