The badest service, they dont even get back to you or worry about a problem someone has with their network

#Vodacom Im struggling with my signal from last year February 2023. It got so bad at home i dont have the option to phone or use my internet and not even receive calls, as it says no service and that im not registered on the network, same at my workplace. There is one area in town that i can say i have a little bit of signal. I bought a second contact to have for data, 20GB im not able to use and i dont even have the chance to use my airtime. At home im using wifi from another company and it works 100%. I also did a sim swop twice in the past as they sayed at one of the vodacom stores that it may help. It cost me money to do the sim swop and it helped absolutely nothing. Im so so dissapointed in vodacom, im paying almost a R1000 per month for nothing, Im really dossapointed in vodacom, i have been a customer for many years and never had problems. I dont know what can be done to resolve my problem, I dont have signal problems in other towns. I hope that this matter can be resolved as im at that point that i feel i can cancel both my contacts and move to another network. I have been a customer for amlost 20 years and this really really dissapoints me. How is someome suppose to call if they are in trouble or if its an emergency. This is really unacceptable. I hope you will look into this matter and resolve it.