MC
Mike C

1 reviews | Active since Aug 2018

16 Nov 2018, 12:45

The arrogance of Vodacom (Ignores consumer commission)

Hi all Update on my ongoing battle with Vodacom Recap My neighbours have SAD Village network and supply consumers with Vodacom 10/10 for R604 per month Across the Road I am connected to the Vodacom network and the identical 10/10 package is R900 per month I contacted the Consumer Commission and they decided to intervene and gave Vodacom 14 days to contact me. In their arrogance they ignored the commission request and I have now notified the commission of their failure and will wait to see what Vodacom do now.

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Replies (1)
Vodacom
Vodacom's reply16 Nov 2018, 13:37
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team