1 reviews | Active since May 2016
The absolute WORST service keeps getting worse...
<p>I have been trying to resolve issues with Vodacom for more than one year, after giving up and deciding that I will swtich over to Cell C, Vodacom keeps rejecting the port over to Cell C stating that my ID Number and Account Number do not match up. But it is the correct information. THIS IS TERRIBLE from a network that seems to think they have the best customer service. TERRIBLE!!!!!!!!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for responding. Hoping to get contacted today as this should have been resolved very easily, but for some reason it is now. This response means nothing until an agent actually contacts me and sorts this out.
Thank you for responding. Hoping to get contacted today as this should have been resolved very easily, but for some reason it is now. This response means nothing until an agent actually contacts me and sorts this out.