1 reviews | Active since Dec 2014
THE ABSOLUTE WORST NETWORK EVER PERIOD
I am dealing with a ****py phone that has only worked for 3 weeks since I purchased it last year September with Vodacom.<br> I purchased the Sony Xperia Z3 and within 3 weeks it was not working properly at all and nvr did , I called Vodacom and they told me I was past their 14 day return policy so I would have to take it to one of their stores as it was still under warranty. I did so twice and each time it has returned to me it has come back with another problem either the camera stops working, the screen wont stop rotating even with the option switched off, the battery hardly lasts through a day it is the worst thing ever.<br> And the cherry on top after I called them yet again they told me my best bet would be to take the phone to their head offices in Midrand so they can take it in for repairs yet again and luckily they have a SONY store there to look into it.<br> I have spent so much money fixing an apparently brand new phone, going from pillar to post.<br> Then I am offered insurance for this faulty product to which I agreed as its obvious it won't make it, I agree pending that it is taken at the end of the month and they charge me extra for insuring me mid-month of which they didn't mention
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
