THATO MAKOTI - THE MATTER IS IN MY HANDS ( No further responses from VODACOM)

Item: Vodacom
Rating: 1
Author: Debbie D

I WAS SENT THE FOLLOWING EMAIL, as to which no other response has been forthcoming and I have tried emailing and contacting this person since JUNE! :

Sent: Friday, 18 June 2021 18:35 Subject: FW: EC-17M2-2OIGVC *** Dear Mr.Davies

Thank you for making us aware of your complaint. Please be advised the matter is in hand with me.

I will be your point of contact until the matter is fully resolved.

Regards Thato Makoti Executive Client Liaison Officer CEO?s Office Address: Vodacom Commercial Park, 2nd Floor 082 Vodacom Boulevard, Midrand 1685 www.vodacom.co.za

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Replies (1)

Vodacom's replyOfficial

09 Aug 2021, 11:56

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Aug 2021, 11:56

Official