Thato Kgetsi best Vodacom representative

After struggling for almost 6 months with my broadband LTE Wi-Fi, Thato Kgetsi, a call center champion from Vodacom, assisted me with a small technical issue that was never activated from the start.

The issue was that I upgraded to a 50 Mbps line and never could get even 1 Mbps. I called Vodacom on a daily basis till they blocked me from the call center. Today I had an important meeting and had to hotspot from my MTN line to attend the meeting and was on the edge of laying a complaint somewhere on the internet but without any success. I tried to call the call center, and wow, my number was not blocked anymore. A pleasant, young, energetic person answered after 15 min, and he guided me within 5 min and resolved the problem with no issues.

Vodacom, Please make this man a manager, as this would make our lives much easier and problem-free.