MT
MrT T

1 reviews | Active since Apr 2010

07 Jan 2026, 20:44

Thanks VodaPay Staff

Thanks very much to VodaPay staff members who assist on the VodaPay chat platform. Today on separate occasions I dealt with two of them. They both: 1. Followed up on my queries. Phoning me on the other number when we got disconnected. 2. Listened carefully to the issues. 3. Connected me to the right person to help... They helped me avoid a long waiting period on hold and listening to horrible wait music. 4. They were willing and committed to helping solve my problems!

I'm impressed. They are a breath of fresh air... Thandiwe and Palesa

0
Replies (1)
Vodacom
Vodacom's reply08 Jan 2026, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team