GH
Gerry H

1 reviews | Active since Nov 2017

20 Nov 2018, 16:21

Thanks to Vodacom Customer Care

Outstanding service by PATRICK THABANG MAKENA on customer care helpline. PATRICK went beyond my expectations sort out a connection problem on my new tablet. He made at least five follow up calls to ensure I was satisfied with his advice. Well done young man and thanks for your patience with a 78 year old customer. Gerry H

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Replies (1)
Vodacom
Vodacom's reply20 Nov 2018, 16:35
Official
Dear Gerry, 
 We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards Ashwin Abdurahman Consumer Website Team