Thanks Guys

I would like to express my absolute satisfaction with Vodacom and to Mr. Elroy in particular, who has helped me with my account. I was charged out of bundle rates which amounted to almost R1900! Unaware of this new upgrade to my existing 2GB pm account, I was charged the amounts that went into excess. After phoning an operator, I was still left in the dark without any help what soever. I decided to write a complaint here on this platform and within less that 2 hours, Mr. Elroy gave me a call and fixed the mess I was in - dropping the amount for the additional data used to a mere R149! <br> <br> Once again, I thank you Mr. Elroy and Vodacom. This is exactly what I call customer service! Thanks...<br> <br> I've been a loyal customer to Vodacom for the past 14 years, and will be for a long time to come.<br> <br> Regards,<br> Carel