Thanks for nothing

This morning I app**** for a new cellphone contract, it was approved, I asked the lady to move my current vodacom cell no to the new contract, from there there were just technical issues, the 1 minute my application was approved I waited the whole day for them to tell me when I could pick up the device. They lady did not call I went to the branch, I was then told my application was declined. Iam greatly irritated with the service I recieved. I will be moving to a new service provider. Thanks for nothing vodacom.