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JT
Jako T

1 reviews | Active since Mar 2013

13 Jun 2019, 11:31

Thanks for nothing

After my review of 06/06/2019 I did receive my quote for a phone, but then all of a sudden vodacom could not phone me, because my nr, which I used on all the applications, were not on their spreadsheet as a contact nr for me. The numbers they had was 13years old. Where they got these numbers only they will know.

I have cancelled the quote now, because they really don't have a clue.

Thanks for nothing vodacom.

0
Replies (3)
Vodacom
Vodacom's reply13 Jun 2019, 15:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply13 Jun 2019, 15:40
Official
 Good day  We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.  Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.  We apologize for the inconvenience and appreciate your patience.  Vodacom Consumer Website Team 

Best regards,

JT
Jako T's update13 Jun 2019, 17:05
Reviewer Update
I already cancelled the aplication. I think it be better for me to look for a new network.
I work with my own clients every day. If I do something like this to them they go get someone new.