PE
Pieter E
1 reviews | Active since May 2013
25 Mar 2024, 17:18
Thanks, again, Vodacom
I had a problem with my Honor x7 phone. On Friday, 22 March 2024, I went to Kolonnade Mall to ask the clever guys to help me with the restart of my phone. Not one of the tech guys could help me, they said I must take it to Menlyn Mall where there are a Honor customer care centre. I decided to wait up to today, 25 March 2024, and go back to Kolonnade Nall to Their Vodacom shop. The guy responsible for Honor phone, Aubrey were not there, but they phoned him, and he was in 5 minutes back. His help were professional and quick!! Thank you Aubrey for your help, it is much appreciated. Vodacom, give that guy a Bells....
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Vodacom's replyOfficial
26 Mar 2024, 06:57Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply26 Mar 2024, 06:57
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team