TG
Thor G
1 reviews | Active since Feb 2022
28 Feb 2022, 09:02
Thank you Vodacom for hiring *********** staff.
Never in my life have i struggled with a cancellation like i do with Vodacom. Since the 8th of Feb until now ,which is the 28th of Feb, nothing has been done in regards to my cancellation. The consultant sent me the quote and I happily paid it with the expectation that it would be cancelled. A day later i get another quote for more than double that I've already paid. now a additonal R13 000 needs to be paid because Vodacom ****ed up my cancellation. Im happy to see this is how Vodacom runs their business.
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Replies (1)Vodacom's replyOfficial
28 Feb 2022, 10:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Feb 2022, 10:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
