NR
Naomi R
1 reviews | Active since Jan 2021
02 Feb 2021, 08:09
Thank you Vodacom
One day after complaining on hellopeter about a data contact not cancelled, a representative from Vodacom contacted me and assured me to looked into my complaint, were he immediately cancelled the contract as per my requests and also sorted out my account who was debited wrongly. I appreciated that Vodacom have attended my problem and looks like they care after all about there loyal customers.
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Vodacom's replyOfficial
02 Feb 2021, 08:32 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply02 Feb 2021, 08:32
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team