LM
Lynette M

1 reviews | Active since Apr 2018

24 Apr 2018, 16:06

Thank you Vodacom Chatz Northgate!

I had broken my phone and was in desperate need of a new phone and obviously at this time of the month cash was scarce. I had sufficient talk points to obtain a nice phone without having to pay anything in. Every phone I selected they has no stock of and the staff phoned around trying to find a phone. I was getting desperate when Mohamed, the regional manager stepped in and went to another branch to collect a phone for me. I can only thank Mohamed for his pro-active and positive attitude and Lawrence, Bright and Anastasia for being patient whilst I cried and vented - they did not let me go until they had a happy customer. Thank you guys for going the extra mile and all of it with a smile!

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Replies (1)
Vodacom
Vodacom's reply24 Apr 2018, 17:31
Official

Good day

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards

Vodacom Consumer Website Team