BU
Big U
1 reviews | Active since Aug 2020
08 Dec 2020, 10:58
Thank you Vodacom
It is normal not a route we prefer taking the one to use hellopeter to get our complaints attended to, but at times we find ourselves with no options but to take this route.
On that note I just want to say thank you to Vodacom, hellopeter. But most of all the guy by the name of Peter Masingi at the Vodacom forensic team for the way he effectively handled my frad case.
It took him 2 days to get to the conclusion and my account is cleared of all the ********** activities that took place around it.
Thanks hellopeter for being our voice and to Vodacom for their response and priority they gave to my case.
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Vodacom's replyOfficial
08 Dec 2020, 11:47Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply08 Dec 2020, 11:47
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team