1 reviews | Active since Aug 2015
Thank you Vodacom
<p>At the end of SeptemberI complained about Vodacom taking R94 and R222 in data on the 26/09/2016 and 27/09/2016 although I am a pensioner at home on wi-fi most of the time and my average data use on Vodacom is about R40 a month. On the 13th October Vodacom gave me 1GB of free data as a "gesture of goodwill". At the time I was not impressed because I don't usually use mobile data but have to admit it came in handy when my Telkom ADSL line went down for a week. Today however things really got better when a very nice gentleman from Vodacom phone me and discussed the problem of the excessive data charge. He assured me that Vodacom would refund me the money and it would be back in my account within half an hour. Later on I checked, and it was! Thank you Vodacom for sorting this out!</p>
Dear Customer,
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
