1 reviews | Active since Jan 2016
THANK YOU VODACOM
I would like to applaud and thank Vodacom for the stellar job they're doing!On Saturday the 2nd of Jan I received an SMS from Vodacom notifying me that they had erroneously debited my account twice,and they apologize for it,they assured me that they will refund my money by end of business the very next Monday the 4th,..and indeed Monday evening I got a notification from my bank saying the money had been returned! The next day i got another sms from Vodacom again apologizing for the inconvenience caused and for that they would like to award me with 500 FREE mb of data !..that's what i call GOOD CUSTOMER CARE because had they not said anything, I wouldn't even have noticed that I was billed twice!keep up the good work guys...*satisfied customer*
Thank you for the time and effort taken to write to us.
We appreciate your patience and understanding.
Regards
MK
Consumer Website Team
Thank you for the time and effort taken to write to us.
We appreciate your patience and understanding.
Regards
MK
Consumer Website Team
