PB
Pieter B
1 reviews | Active since Jun 2013
08 Dec 2023, 10:11
Thank you Mr. Werner Dunn at Vodacom Rapairs Fourways Mall
I need to express my gratitude to Mr. Werner Dunn of Vodacom Repairs Fourways Mall for his commitment to excellent service and going the extra mile to make the experience I had with a faulty phone so much more bearable than I had anticipated. He communicated with me daily with an update and assisted in resolving my phone issue that I had to send in more than once for attention. Mr. Werner Dunn is surely a great asset to his organization and has most certainly restored some of my faith in humanity and customer service.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Dec 2023, 11:01Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2023, 11:01
Official
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Vodacom Consumer Website Team
