AA
Angelo A
1 reviews | Active since Jun 2018
28 May 2020, 08:54
Thank you Mr Mdlovu.
Yesterday I called into Vodacom regarding the termination of my contract, the prompt service directed me to a Mr Mdlovu (Amos Mdlovu) in the Cancelation Department. He introduced himself and made a funny comment about the weather I proceeded to convers with him regarding my contract : it was more like talking to a friend. He tried to turn my arm into taking a cheaper package and for a moment he almost had me. He was so helpful throughout the call and explained everything in a very plight manner. For the first time I'm years Vodacom impressed me with their service.
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Replies (1)Vodacom's replyOfficial
28 May 2020, 08:58Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply28 May 2020, 08:58
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
