Thank you Mark Akonha for sorting my issue.

I am extremely quick in calling out negative experiences so it is only fitting that I give praise when praise is due. So this morning I had issues with my Wi-Fi, Nothing I did could get my Wi-Fi to function properly and calling the Vodacom 135 number is my pet peeve. After battling I eventually relented and called. What a great experience, as the operator who assisted was friendly, helpful and patiently took me through the steps. Not once did I feel rushed or feel like an idiot. Mark Akonha was patient even after our initial introduction during which I am sure he could hear and sense my frustration bordering anger, he immediately made me feel calm and really was extremely professional and helpful. Turning what is normally a nightmare into a very pleasant experience. Thank You Mark Akonha you are truly a valuable asset to Vodacom and I hope that they appreciate you