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Natasha N
1 reviews | Active since Jul 2018
04 Jun 2026, 07:14
Thank you Katlego, customer care agent.
A big thank you to Katlego the Vodacom customer service agent that assisted me on 27 & 28 May 2026. She helped me to sort out my account, gave me regular updates. She went above and beyond her normal duties to assist. She is a real asset to the Vodacom team.
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Replies (2)
Vodacom's replyOfficial
04 Jun 2026, 07:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jun 2026, 07:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Natasha N's updateReviewer Update
04 Jun 2026, 14:56Thank you
NN
Natasha N's update04 Jun 2026, 14:56
Reviewer Update
Thank you