Thank you for your help David Molala!

Dear Vodacom,

I’m taking time to send you an appraisal for David Molala.

On Monday I had some big problems with LG V40 to make and receive calls. We logged a call in the morning with Vodacom and did not receive any feedback. I tried once again to call the afternoon and David answered. Being concerned about not being able to make calls, David advised me that there is a problem and he has escalated the matter. In the same note, he said he will try his best to give me some feedback during the course of the day.

With approximately 20min later, David called my office and asked for me by name and told me he has found a solution. I was shocked that he acted so quick. He was extremely professional taking me through step by step how to resolve this problem.

I’d like to say thank you to David once again. He was really amazing!

With Regards, Marnitz van den Bergh