UM
Umphile M

1 reviews | Active since Aug 2013

27 Mar 2015, 13:52

Thank you for NOTHING

I dread the day I decided to take an upgrade with Vodacom. I've never had any problems with the network, till recently. I Bought a tablet, and it was delivered in good time, however when I tried activating the sim card, I was told that they cannot locate the sim number, and that I should buy a new one, and they would try assist me then- this was 2 weeks ago, and to this day, I am still waiting. Yesterday (26/03/15) I spoke to a Kgomotso Tlaphane, who assured me she'd give me a call, and sort this out, and not a word has been heard from her.<br> <br> I am fed up, and want to return the tablet. As if this whole back and forth hasn't been an inconvenience enough, I was also subjected to buying a new sim, with my own money which is a major inconvenience. I am exceedingly annoyed, and want nothing more to do with the network, because everyone I have spoken to thus far hasn't been able assist.

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Replies (1)
Vodacom
Vodacom's reply27 Mar 2015, 16:41
Official
Hello ServiceNinja,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team