1 reviews | Active since Aug 2013
Thank you for NOTHING
I dread the day I decided to take an upgrade with Vodacom. I've never had any problems with the network, till recently. I Bought a tablet, and it was delivered in good time, however when I tried activating the sim card, I was told that they cannot locate the sim number, and that I should buy a new one, and they would try assist me then- this was 2 weeks ago, and to this day, I am still waiting. Yesterday (26/03/15) I spoke to a Kgomotso Tlaphane, who assured me she'd give me a call, and sort this out, and not a word has been heard from her.<br> <br> I am fed up, and want to return the tablet. As if this whole back and forth hasn't been an inconvenience enough, I was also subjected to buying a new sim, with my own money which is a major inconvenience. I am exceedingly annoyed, and want nothing more to do with the network, because everyone I have spoken to thus far hasn't been able assist.
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
